Privacy Policy

Welcome to Zeib o Zeenat! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website.

1. Information We Collect

We may collect the following types of information when you use our website:

• Personal Information: Name, email address, phone number, delivery address, and payment details.
• Non-Personal Information: Browser type, device information, and website usage data (collected via cookies).

2. How We Use Your Information

Your information is used to:

• Process orders and deliver products.
• Improve our website and user experience.
• Send updates about your order, promotions, or new collections.
• Respond to customer inquiries and provide support.

3. How We Protect Your Information

We implement industry-standard security measures to protect your data, including:

• Secure Socket Layer (SSL) encryption.
• Limited access to personal data.
• Regular security audits of our website.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except:

• To process payments (via secure payment gateways).
• To deliver your orders (via courier services).
• To comply with legal obligations, if required.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website performance. You can disable cookies in your browser settings, but this may affect functionality.

6. Delivery Policy

• Delivery Time: Products will be delivered within 4 to 7 business days.
• Shipping Costs: [Mention if free delivery is available or provide details of charges.]

7. Return and Refund Policy

• Return Policy:

  • Products can be returned within 7 days of delivery.
  • Items must be unused, in their original packaging, and accompanied by proof of purchase.
  • Note: Any product damaged or defective due to customer negligence will not be accepted for return.

• Refund Policy:

  • Refunds will be processed within 15 days of receiving the returned product.
  • Refunds will be issued via the original payment method.

8. Updates to This Privacy Policy

We reserve the right to update this policy at any time. Changes will be posted on this page, and the updated policy will take effect immediately.

9. Contact Us

If you have any questions about our Privacy Policy, please contact us:

• Email: contact@zeibozeenat.com