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Orders & Payments
Browse our website, select your desired jewelry items, add them to your cart, and proceed to checkout. Fill in the required details, make the payment, and confirm your order.
We accept COD (Cash on Delivery).
You can request changes or cancellations within 24 hours of placing your order by contacting us at contact@zeibozeenat.com.
Shipping & Delivery
We deliver all over Pakistan.
Standard delivery takes 4 to 7 business days from the date of order confirmation.
Once your order is shipped, you will receive a tracking number via email or SMS. Use it to track your shipment’s progress.
Returns & Refunds
You can return products within 7 days of delivery, provided they are unused and in their original packaging. Please refer to our Return & Refund Policy for more details.
Contact us at contact@zeibozeenat.com with your order details and reason for return. We will guide you through the process.
Refunds are processed within 15 business days after we receive and inspect the returned product.
Product Care
Keep your jewelry away from water, perfumes, and harsh chemicals. Store it in a dry place in the original box or a soft pouch to avoid scratches.
Yes, our jewelry is designed to be skin-friendly and safe for everyday wear.
Customization & Queries
Currently, we do not offer customization services, but we plan to introduce this in the future!
You can reach out to us at contact@zeibozeenat.com for any inquiries or assistance.
General Queries
Yes, we frequently run sales and promotions. Subscribe to our newsletter or follow us on social media to stay updated.
Yes, we offer gift-wrapping services. You can select this option during checkout.